Communicating Effectively in High-Pressure Situations

About the webinar

Loss adjusting is hard work on a good day. Add tight deadlines, distressed clients, and the steady drip of difficult conversations, and the way we communicate (with others and with ourselves) starts to matter more than ever.
 

This practical session looks at the small shifts in language and daily habits that protect our wellbeing and lift the people around us. We'll cover how to disagree without damaging the relationship, and why the words we choose at work can either steady someone or wear them down.

Disagree agreeably, even when the stakes are high and emotions are running hot

Spot the early signs of stress and burnout, and know what to do when they show up

Understand the real impact of miscommunication, and how small wording choices change outcomes

Build daily habits that keep your emotions in check when the pressure builds

Because the way we treat each other at work is never just about work.