Syed is one of Dale Carnegie Australia's Digital Producers, working alongside Jod to keep our virtual sessions sharp. He manages the live engagement layer of every online program, including breakout room flow, whiteboard activity, polling and the participant experience throughout. Syed's strength is anticipating where a virtual room can lose energy and adjusting before it happens. He's the kind of producer trainers actively want next to them on a session, because his presence makes the technology disappear into the background and lets the content do the work.